Facilities asset management has never been easier

Track and manage all your facility’s infrastructure assets, plans and service history on one platform from any device.

Trusted by the world’s best companies, cities, schools and contractors

City of Beverly Hills
City of Torrance
Good Year
City of Inglewood
Intuitive Surgical
Saratoga Hospital
HRL Laboratories
Kindred Health
Arkansas State University
University of Texas El Paso
West Sonoma County High School District
CSU Bakersfield
City of Carson


Faster and easier maintenance, service and repairs

Locate, identify and prevent infrastructure asset problems with instant access to digital floor plans, affected area markouts, warranty info, service history, user manuals, part numbers and other relevant asset data.

Lower operational costs, increase safety and reduce risk

Keeping your mechanical, electrical, plumbing and other infrastructure assets healthy can optimize their lifecycle and increase asset ROI. Real time service reminders help you stay on top of maintenance.

Improve safety and reduce risk

Properly functioning infrastructure assets can keep people safer and help prevent safety violations.

View affected areas to avoid the unexpected

View affected areas so that you know what will happen before shutting down electrical circuits, plumbing valves or other critical assets. Get your facilities up and running quickly after an unexpected shutdown. Automatically send notifications to those who will be impacted.

QR code labels simplify your life

Built-in QR code labelling and scanning make it easy to instantly view important details and history from your phone or tablet.

Get replacement parts quickly (coming soon)

Need a replacement part? Our online catalogue gives you direct access to the right part from the right distributor at the lowest price.

Find local certified contractors to help with a job or project (coming soon)

Find local contractors and field techs with our online directory.

Easily create and send work orders (coming soon)

Assign jobs and manage work orders for service, maintenance, and repairs. Track time and costs so that you always stay within budget.

Enjoy real time asset monitoring with IoT sensors (coming soon)

IoT sensors provide the ultimate in predictive maintenance, offering real time asset monitoring and downtime tracking.

How it Works

Designed by facilities pros for facilities pros

SmartCSM puts everything you need to manage your building’s electrical, plumbing, fire & life safety and mechanical assets into the palm of your hand.

Add your plans and assets

Adding plans and assets to CriticalAsset is simple, no technology experience required. If you need help, our expert Onboarding Team can guide you via remote session, import your spreadsheets, and we can even visit your physical location to scan your plans and onboard your data.

Invite your team

Easily invite team members, assign roles and set permissions so that the right people have access to the information they need when they need it.

Sit back and enjoy a safer, more efficient facility

With all your facility asset and service data in a safe and secure place, you can sleep better and feel like a superhero!

Monitor all your critical assets


Schedule Your Free Demo

Sign up now to start lowering maintenance costs, reducing downtime and increasing asset lifecycles.

Our customers us

CriticalAsset helps us categorize and digitize all of our prints, locations and panel schedules. It’s so user friendly and I love the QR codes!
Sean Roberts, Facility Manager
City of Manhattan Beach, CA
CriticalAsset makes working remotely a breeze. It’s now so easy to see one entire map of all of our panels and breakers how they are all connected, all on my phone.
Byron Stone, Facility Manager
Santa Cruz Nutritionals
CriticalAsset is a transformative piece of software. It’s changing the way we do business. It improves our client responsiveness and our ability to service our clients in a much more expeditious and safe manner.
Brandon Ely, Facility Manager
City of Inglewood, CA
CriticalAsset is an invaluable took for our medical buildings. It improves safety and saves us time, money and stress. The ROI has been immeasurable.
David Buxton, President
Tormed Medical Building
CriticalAsset helps us categorize and digitize all of our prints, locations and panel schedules. It’s so user friendly and I love the QR codes!
Sean Roberts, Facility Manager
City of Manhattan Beach, CA